These Terms & Conditions only apply to you, if you are an ARTIST and if
you intend to sell your artworks on KALAKART.
The 23rd of July 2021 | these terms are valid until further notice.
Our terms and conditions are in compliance with the GDPR and available in
English. If you are using the language switcher, then please be aware, that
text is being machine-translated.
If you intend to create an Artist (Seller) Account and feature your items in
our collection on the KALAKART shop-page (Collections), then you must read and
accept these terms and conditions. Your comprehensive understanding of the
nature of a vendor subscription account is imperative in order to realize your
legal base for using the KALAKART vendor online shop.
First of all … an important
overview
The following overview is just for a
quick read-through. However, it is not substituting the full terms &
conditions.
Just so you can understand the
nature of a KALAKART vendor subscription account. Nevertheless, you will be
still required to read, understand and accept the full Terms & Conditions.
1) In order to sign-up for a vendor
subscription account, you need to sign-up for a user account first.
KALAKART has TWO different types of
user accounts: ARTIST | MEMBER |
For now only signed-up artists are
able to sign-up for a vendor subscription.
2) Your Artist account will be
connected to your user account.
Therefore you need to make sure,
that all information given is valid and true.
3) KALAKART is not responsible for
any issues arising between you and the buyer.
Since you are a vendor, you have
full responsibility to comply with all related laws.
4) All item-content, such as photos,
description and other detailed information lies entirely in your own responsibility.
IMPORTANT TO UNDERSTAND:
Step-by-Step
1) Complete your profile
Some fields in your profile will
also be part of the content of all your products you upload for sale. For
example the profile section “ABOUT ME” will appear on each product in
the tab “About … [your name]”. Therefore all given information must
be true and valid.
2) Read the Sellers Terms &
Conditions.
3) Start your Vendor Subscription by
choosing a plan which suits you best.
Go to your profile and click in your
profile menu on SELL ART and follow the steps.
4) Dashboard
After successfully signing up for a
vendor subscription you’ll see a link in your profile menu DASHBOARD. Click on
it and you’ll be directed to your dashboard. Now you can get started with
publishing your artworks for sale.
1.
OVERVIEW
1.1 What are these Terms about?
These Terms and Conditions (together
with the policies expressly referred to within) tell you information about the
KALAKART Online Art Platform.
1.2 Who runs the KALAKART websites
and how can I get in contact?
The KALAKART website is operated by…
KALKART Office, 4/228, Vijyant Khand,
Gomti Nagar, Lucknow.226028.
The principal activity is an art
entertainment platform including social activities and an online art marketplace
offering independent vendors to publish and sell their Artworks.
If you have any questions, concerns
or complaints, you can email KALAKART at info.kalakartindia@gmail.com, use the
website’s ‘Contact us’ page or write to either of the above mentioned company
addresses. As soon as we receive any complaint, action will be taken to rectify
the problem. If you contact KALAKART by post or email we will reply by email.
If you contact KALAKART by phone we will aim to resolve the issue immediately.
If we need a little time to investigate we will let you know.
1.3 What definitions will be used in
these Terms?
Please take the time to familiarize
yourself with the following expressions, which will be used throughout this
document as explained below:
- The Site / Website / Platform: The KALAKART websites,
hosted at artmo.com, and all subdomains and subdirectories thereof.
- User: Anyone who has created a social profile. There
are three different types of profiles: Member, Artist, Gallery or
University. To all those profile types is been referred to as ‘User’.
- Content: Any text or imagery contributed to and hosted
on the Site.
1.4 To whom do these Terms apply?
These Terms form an agreement
between you and KALAKART. By using this website, displaying a Social Profile
for interacting with other members and posting content you agree to abide by
these Terms.
KALAKART is not directly involved in
interactions between users.
1.5 Are there any other policies or
terms I should read?
The below is a list from which you
can access all documents and policies referred to in these terms, which should
be read carefully.
Please note that your general use of
the site as a member is additionally governed by KALAKART Terms of Use. KALAKART
reserves the right to alter these Terms or other site policies at any time, so
please review them often to ensure you are aware of any changes. If you do not
agree to all the following terms you should not use this site.
1.6 By which laws are these Terms
governed?
These Terms are governed by the laws
of Germany and you agree to submit to the exclusive jurisdiction of the courts
of Germany with respect to your relationship with KALAKART. It is your
responsibility to comply with all laws applying to online conduct and
admissible content in the locality from which you operate.
2. COMMISSION |
FEES | PAYMENTS | REFUNDS
3.
2.1 Will I be charged a commission
for sales?
4.
No, KALAKART is NOT charging a
sales commission.
6.
2.2 Payment Gateway Fees on Shop
Sales
7.
Credit Card or PayPal fee may apply.
An additional gateway fee of 2.5% (two-and-a-half percent) is charged by us.
Both fees will be deducted from your sales price.
9.
2.3 Is there any other service I
have to pay for?
10.
No, if you choose the BASIC
subscription. This plan is FREE.
11.
Yes, if you choose PLUS, PRO or
LIFETIME subscription plan. May be in near future.
3. TERMINATION AND ACCOUNT CANCELLATION
3.1 Under what conditions may this
agreement be terminated?
KALAKART may, in its sole
discretion, terminate this agreement, access to the Site or Platform without
notice to you. Upon termination, all rights and obligations will be
extinguished other than such rights and obligations which are necessary to
process any orders placed prior to such termination.
If there is a recurring payment plan
(PLUS or PRO subscription) we will refund the amount for the actual period.
See more in section 2. FEES AND
PAYMENTS
3.2 How can I cancel my vendor
subscription?
You can cancel or downgrade to a
free BASIC subscription anytime.
After signing up for a vendor
subscription you will have your own dashboard to manage and upload your
artworks offered in the shop (collections).
In your DASHBOARD (see the
image below) you will find a menu item SETTINGS. Then go to > Subscription.
There you’ll see PRICING DETAILS. There you can either upgrade from
BASIC or downgrade or cancel any paid subscription plan.
On receiving notice of your
cancellation request, we will endeavor to remove your listed artworks in the
shop from the KALAKART website within 2 working days.
4. PAYOUT SCHEDULE FOR SALES
4.1 How will I get paid when an
artwork was sold?
The fastest and easiest way is a bank
account. If you do not have a bank account, then you need to provide credit
card or bank account details so we can manually transfer your payout. If any
money transfer fee or currency conversion fee occurs we will deduct the total
fee amount from the payout.
4.2 When will I get paid?
If you do not accept returns:
As soon as the buyer’s payment has
been cleared on KALAKART settlement account.
If you accept returns:
You will get paid once the sold
artwork has been delivered to the buyer and has been accepted from the buyer.
Therefore, we require a delivery confirmation from the buyer. After the
shipping was confirmed and has arrived, we will payout according to the payout
schedule/rolling. In those cases payout are mostly ready for being processed
anyway, since the delivery took time.
In either cases, generally, you may
not arrange the shipping before the payment from your buyer has been cleared on
our settlement account and was confirmed to you.
PayPal transactions are usually the
fastest and are being cleared usually within 12 to 24 hours.
Credit Card payments, when received
on KALAKART settlement account, are initially reflected as a pending
balance. Most banks deposit payouts as soon as they are received, though
some may take a few extra days to make them available.
5. CONTENT AND ELIGIBILITY
5.1 What requirements must I meet to
be eligible to sell on the Site?
You must be over 16 years of age to
become a Supplier on the KALAKART website. By accepting these Terms you
represent and warrant that you at least 16 years of age.
You additionally warrant that all
information you provide to KALAKART, including but not limited to your name and
country of residence, photos of the artworks, and specifications of the
artworks is accurate, truthful and kept up to date subject to any change.
5.2 Must I be the creator of the
Artworks I want to display in the KALAKART shop?
You warrant that you are the creator
and sole and exclusive owner of all Artworks displayed on KALAKART or you
personally own the artworks as a collector or you are a consignor (i.e. Gallery
representing an artist, artist manager, etc.) of such Artworks as directly authorized
by their creator.
You additionally warrant that you
have obtained all clearances, and acknowledge that you shall be solely
responsible for all costs and expenses related to third party rights necessary
for display and sale of Artworks on the Site.
5.3 What restrictions apply to the
Artworks I may sell on the KALAKART website?
All Artworks represented for sale on
KALAKART must be one-of-a-kind original artworks or original limited
edition artworks.
All one-of-a-kind artworks must be
signed by their creator or accompanied by a certificate of authenticity signed
by their creator.
All impressions sold from a limited
edition print run must be assigned numbers in correspondence with the order in
which they were produced. The number of each impression must be marked clearly
on the Artwork itself or on its accompanying certificate of authenticity.
If you sell personally owned
artworks, which you have not created yourself, as a collector, then you must
provide a certificate of authenticity.
5.4 What restrictions apply to the
Content I want to have uploaded to the KALAKART website?
You acknowledge and agree that you
are solely responsible for all Artwork Content you provide to KALAKART. You
may not provide material for upload which infringe, misappropriate or violate a
third party’s patent, copyright, trademark, trade secret, moral rights or other
intellectual property rights, or rights of publicity or privacy, or result in
the violation of any applicable law or regulation.
KALAKART reserves the right to
remove any Content or Artwork Listings from the website at any time in its sole
discretion.
5.5 How and when are KALAKART
permitted to use my content?
By registering and becoming a
Supplier and providing Artwork Content for upload you grant a KALAKART worldwide,
non-exclusive, royalty-free, sub licensable right and license to access, view,
use, copy, reformat, distribute, publicly display, publicly perform and
transmit your Artwork Content via all KALAKART online channels (including the Site, Platform and third
party sites and platforms, i.e. such as KALAKART Facebook page and group, Twitter, Instagram, etc.) in any
media now known or not currently known. This right and license is solely
for the purpose of enabling KALAKART to use your content for the promotion of the KALAKART platform. KALAKART do not claim,
and so may not violate, ownership rights in your Artwork Content. You
acknowledge that the only compensation you will receive for such license, if
any, will be in the form of the Supplier Revenue Share, payable only upon the
sale of an Artwork through the KALAKART website, and defined later in this document.
6. YOUR OBLIGATIONS
6.1 Am I responsible for
inaccuracies in my Artwork Listings?
It is your responsibility to ensure
that all materials for listings submitted to KALAKART represent the Artworks offered for sale therein to the
highest degree of accuracy possible. Where inaccurate specifications or
materially misleading images are submitted as part of Artwork Listings from
which any Artwork Sale is made, KALAKART reserves the right to debit any costs associated with
resulting customer return requests from your KALAKART account balance.
6.2 Are there any restrictions in
place on how I may price my Artworks?
No, it is entirely up to you.
However, we suggest having prices
identical on all channels and online shops were you are offering your artworks
since customers would get confused if they can find the same artwork on
different channels for a different price.
Nevertheless, since KALAKART is not
charging a sales commission, for KALAKART it is considered reasonable if the price stated here is
lower than on other shops.
6.3 Am I responsible for fulfilling
orders placed for Artworks being published for sale?
It is your sole responsibility to
arrange the packaging and shipment of Artworks for delivery to any Customers
introduced to you through the KALAKART website. After the buyers address is known it is your
responsibility to research accurate shipping rates and select a preferred
courier immediately.
The total shipping costs must be
charged to the buyer on top of the sale price, except you choose to cover the
costs. If you not chose to cover the costs, then you must inform KALAKART about the
total shipping costs in order to enable KALAKART to charge the buyer.
KALAKART will not be liable for any losses incurred as a result of
inaccurately quoted rates.
Artworks must be packaged and
shipped in accordance to the general requirements from preferred shipping
companies, such as FedEx, DHL, etc..
Every shipping must be accompanied
by a tracking number. The tracking number must be send to KALAKART via email
immediately after the shipping has been dispatched. Shipping with a company
which is unable to provide a tracking must not be used.
After dispatching the item you must
send KALAKART via email a scanned copy of the sender receipt.
Where these requirements are not
met, KALAKART reserves the right to debit any costs associated with
resulting customer return or cancellation requests from your KALAKART account
balance.
It is your responsibility to comply
with all local tax regulations with respect to any sales completed, and to
include any required documentation or invoices within packages shipped.
7. KALAKART’s OBLIGATIONS
7.1 How will I be notified of orders
placed for my Artworks through KALAKART?
When an order has been placed for
one of your Artworks you will receive a confirmation notice to your nominated
notification email address, inclusive of all details necessary for the dispatch
of the Artwork to the Customer. You will also find all related information in your
DASHBOARD.
7.2 How and when do KALAKART collect
payment from Customers for orders placed for my Artworks?
You will only receive an order
confirmation email once the Customer in question has successfully submitted a
full payment for settlement. Payment is held securely by KALAKART in an
account until confirmation of delivery and expiration of KALAKART’s returns
period as stipulated in KALAKART current Customer Returns Policy.
7.3 When will KALAKART transfer my
revenues for Artworks I have sold to consumers through the KALAKART website?
Your Revenue, defined later in this
document, will be transferred to you via your nominated payment mechanism on
expiration of KALAKART returns period, subject to any required administrative and
clearance period and in line with KALAKART’s current Payment Schedule.
KALAKART are entitled to withhold your Revenue for any given Sale if
there is, or in KALAKART s reasonable opinion is likely to be, a dispute with you or
a dispute between you and the Customer, until such dispute is resolved to KALAKART’s
reasonable satisfaction.
8. RETURNS AND DISPUTES
8.1 Am I obliged to accept requests
for the return and refund of my Artworks ordered through the KALAKART website?
By having artwork listings created,
you agree to offer KALAKART’s current site-wide Customer Returns Policy with respect to
any resulting sales. All returns requests submitted by Customers are received,
processed and arranged by KALAKART. You will receive immediate notice via your nominated
notification email address of any approved returns requests for Artworks you
have sold through KALAKART, as well as a further confirmation email once a collection
date and service has been arranged.
8.2 Who is liable for the cost of
return shipment of Artworks under KALAKART’s return policy?
KALAKART will not pay for the return by courier to your nominated returns
address of any Artworks returned under KALAKART’s Customer Returns Policy. KALAKART reserves
the right to investigate, and to debit any return shipment costs to your
account should it reasonably be believed that the return was a result of your
breach of either Seller Best Practice Guidelines or Packaging and Delivery
Guidelines.
8.3 Who is liable for the cost of
damage in transit to Artworks ordered through the KALAKART website?
KALAKART will accept no liability for damage to Artworks in transit
from you to your Customer. It is solely your responsibility to ensure that you
package your Artworks sufficiently according to KALAKART’s packaging guideline and ship them via a service that is
required according to our Shipping Policy.
You acknowledge that any postage or
shipping guidance provided by KALAKART in the form of help articles or support correspondence
comes with no guarantee of safe transit if followed.
If you do not secure transit
insurance for any Artwork before shipping it, you do so solely at your own
risk.
KALAKART’s Shipping & Return Policy, which is mandatory for all
sellers >> See below on this page.
KALAKART’s Packaging Guideline can be found on your seller
dashboard.
8.4 Who is liable for the cost of
Artworks ordered through the KALAKART website lost in transit?
KALAKART will accept no liability for Artworks lost in transit on
their way to your Customer. If you do not send your Artworks via a traceable
method of shipment, you do so at your own risk and KALAKART reserves
the right to issue a full and immediate refund to the Customer on notice of
non-delivery within the estimated timeframe.
9. FURTHER PROVISIONS
9.1 Website Usage
In no event will KALAKART be liable
for any damages arising from use or loss of use, data, or profits, whether in
action of contract, negligence or other tortious action, arising out of or in
connection with the use, or inability to use this site. We make no warranty
that this site or the server that makes it available is free of viruses or bugs.
Throughout the KALAKART website,
you may find links to third party websites. Please note KALAKART is not
responsible for the privacy policies or content of third party sites.
9.2 User Data
To the extent that personal data is
supplied by users to KALAKART, such data shall be owned by KALAKART and subject to the then effective Privacy Policy of KALAKART, the IT Act,
2000 of GoI GDPR and any other applicable law or regulation in the relevant
jurisdiction. Where you receive personal data from users of the Platform, you
will comply with all applicable law and regulation, the KALAKART Privacy
Policy and all other instructions of KALAKART.
9.3 Liability
KALAKART is a venue and provides an online marketplace and gallery
only.
The Site and Platform are provided
on an “as is” basis. KALAKART makes no representations or warranties of any kind to you
relating to the Site and Platform to the fullest extent permitted by law. KALAKART shall
not be liable for any damages of any kind including without limitation, direct,
indirect, incidental, punitive and consequential losses (including loss of
profits and loss of data) arising out of these Terms or use of the Site and
Platform, provided that nothing in these Terms shall exclude or limit liability
for death or personal injury arising as a result of negligence, fraud or any
other liability which may not be excluded or limited by law.
Without limiting the foregoing, KALAKART’s total and
aggregate liability to you shall in no event exceed the total amounts actually
received by you in connection with a sale of Artwork through the Site or
Platform.
You hereby indemnify KALAKART and keep KALAKART and its
group companies, third party sellers, directors, shareholders and employees at
all times fully and effectively indemnified from and against all actions, proceedings,
claims, demands, costs (including, but not limited to, legal costs of KALAKART), awards
and damages however arising as a result of any breach or non-performance by you
of any of the undertakings, warranties, representations or obligations under these
Terms or otherwise arising from a transaction between you and a consumer or
your use of the Site and Platform.
9.4 General
These Terms do not create any right
enforceable by any person who is not a party to them under the Contracts
(Rights of Third Parties). Save for as expressly referred to in these
Terms, these Terms contain the full and complete understanding between the
parties and supersedes all prior arrangements and understandings, whether
written or oral, pertaining to the subject matter of these Terms.
These Terms shall not be deemed to
constitute a partnership, joint venture, contract or relationship of employment
between the parties.
These Terms and any non-contractual
obligations or liabilities arising out of or in connection with these Terms
shall be governed by the laws of Union of INDIA and the parties submit to the
exclusive jurisdiction of the Lucknow.
SHIPPING & RETURN POLICY: –
By accepting these Terms &
Conditions you are also accepting the following Shipping & Return terms. The
following text will be added by default in your name with a product tab
(Shipping Policy) to all product listings for customers to see, trust and
understand, that you, as the seller, are responsible:
- A Certificate of Authenticity will be provided together
with my artworks.
- Please make sure your address and phone number in your KALAKART
profile is actual. If you want to use a different address for delivery,
then please make according changes throughout the check-out procedure.
- According to KALAKART’s shipping policy, only trusted carriers such as
FedEx, DHL or DELHIVERY will be used.
- Once the artwork is in your cart the shipping costs,
including GST, will be calculated based on your address. These costs will
be added to your invoice. This may take a little time. You will receive an
email once your invoice has been updated.
- A KALAKART shop manager will contact you directly, either by
email, Skype, WhatsApp or phone in order to confirm all details and
further proceedings.
- Now you want to finally check-out your item. If you
change your mind, you can still delete the item in your cart. If you are
still committed to purchase, now you need to finalize the check-out
process and pay onto my KALAKART account. For your security, I will not receive my
payment before the item has safely arrived.
- After payment I will pack and ship the artwork. This
may take up to 48 hours since artwork packaging needs to be done
thoroughly. If there is any delay, due to unforeseen circumstances, you
will be informed asap.
- Once the item is on its way you will receive a tracking
number which enables you to follow along the shipping on the carrier’s
website directly. It’s important to note that if shipping internationally,
there may be custom delays. This is not unusual and should not cause you any
panic.
- When the item arrives, you must check the packaging and
the item right away, in presence of the delivery person. In case of any
damages you must report this to the delivery person. Please make photos
which clearly show all damages. Any complaints after signing off the
delivery receipt will not be accepted, neither by me nor by the insurance
company.
My Return Policy:
I accept
returns within 2 days after you have received the item. You must inform KALAKART about your decision to return the
artwork, using email (support@kalakarts.com). You must return within 48 hours
by using the same packing material and shipping carrier. All costs must be
covered by you including shipping insurance. Once the item has arrived safely
at the KALAKART’s address and once it is confirmed
undamaged KALAKART will refund the net price
(excluding initial shipping and insurance costs).